Privacy Policy

Last updated: November 7, 2024.

At Glade Optics, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website, gladeoptics.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: When you make a purchase, subscribe to our newsletter, or otherwise interact with our Site, we may collect personal information from you. This includes:

Contact Information: such as your name, email address, phone number, and mailing address.

Payment Information: including payment card details, billing address, and other financial information used to process your purchase.

Account Information: if you create an account with us, we collect login credentials and other personal details associated with your account.

Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

Device Information: such as IP address, browser type, and operating system.

Usage Data: including pages visited, time spent on pages, and links clicked.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather information about Site usage. You can control cookie preferences in your browser settings.

2. How We Use Your Information

Glade Optics uses your information for various business purposes, including:

Processing Orders and Transactions: to process and fulfill your orders, send confirmations, and manage returns and exchanges.

Customer Support: to respond to your requests, inquiries, and provide necessary support.

Marketing and Communications: to send promotional emails and updates about new products, special offers, and other information we think you may find interesting. You can unsubscribe from these emails at any time.

Site Improvement and Personalization: to understand how our customers use our Site, improve functionality, and provide a more personalized experience.

Security and Fraud Prevention: to protect our Site and customers from fraudulent activities and ensure a safe online experience.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

Service Providers: We may share your information with third-party vendors who assist us with Site operations, such as payment processing, shipping, and marketing services. These providers only access your information to perform services on our behalf.

Legal Compliance and Protection: We may disclose your information if required by law or to protect our rights, property, and safety, as well as those of others.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Security of Your Information

Glade Optics takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction: You may request access to or correction of your personal information.

Opt-Out of Marketing Communications: You may unsubscribe from promotional emails by following the instructions in those emails.

Cookies: You can set your browser to refuse all or some browser cookies. However, disabling cookies may affect your ability to use certain parts of our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site and updating the “Last updated” date above.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Glade Optics

Email: hello@gladeoptics.com

Address: 320 Boston Post Rd, STE 180, Darien, CT 06820